Refund Policy

Right of Withdrawal

Consumers have the right to cancel within thirty days. Please note that there is no right of withdrawal for personalized products.

Right of Withdrawal

You have the right to withdraw from this contract within thirty days without giving any reason. The withdrawal period is thirty days from the day on which you, or a third party named by you who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us (ADPRIME MARKETING SOLUTIONS LTD, Grigori Afxentiou 3, 8010 Paphos, Cyprus, info@adprime.ltd, Phone: 35799043425) by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

• Contracts for the supply of goods that are not prefabricated and for whose manufacture an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Model Withdrawal Form

(If you want to cancel the contract, please fill out this form and send it back.)

• To ADPRIME MARKETING SOLUTIONS LTD, Grigori Afxentiou 3, 8010 Paphos, Cyprus, info@adprime.ltd
• Hereby I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only if this form is notified on paper)
• Date
• (*) Delete as appropriate.

Different Return Cost Regulation for Germany

We bear the direct costs of returning the goods if the return is made within Germany.